Client Support Specialist
You will be responsible for:
customer support by phone, email, and real-time messaging;customer consultation emails in the fields of commerce and financial services;electronic verification of commercial project applications and activation of services;verification and registration of new customers in the system.Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.
From you we expect intrinsic motivation and:
very good computer skills and fast typing (touch typing ~ 230 characters per minute would be an advantage, and determination to learn it would be a necessity);excellent knowledge of English and Russian;experience in customer service (an advantage);knowledge of other foreign languages (an advantage).Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.
What we offer:
work on a flexible work schedule (5 days a week, 1 weekend a month, 8 working hours a day, from 8 am to 8 pm);individual monthly bonuses depending on work results;insurance from accidents and injuries;
Stebby wellness programme (after successful completion of the probation period);Private health insurance (after the period of the 6 months with the company);conditions for continued growth and professional development;a professional and supportive team;healthy snacks and drinks every day to boost your productivity;company e-scooters for work and leisure use;gym facilities, table tennis, foosball, VR, and other fun benefits.Learning opportunities and the freedom to experiment with AI tools.
For candidates
If you would like to join our team, please send your CV with the subject "Client support manager" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.
In compliance with the legislation, we would like to indicate that for the present position we are willing to offer a monthly salary from 1100 to 1600 EUR gross. The exact amount depends on the experience, education, and competences of the future employee and acquisition of the established goals (if applicable).