2019 – a year full of accomplishments, new services, and functionalities

The past year was full of updates in our services as well as in the results we achieved.

Some of our most significant achievements include:

• We officially launched Paysera Romania and opened our first office in the country.
• Our Bulgarian clients are now over 23,000 individuals and over 3400 companies.
• We implemented a two-factor identification process in order to guarantee you even greater security when banking.
• Bulgarian clients made over 135,000 transfers, amounting BGN 735M in total. By using the platform, they saved over BGN 3,3 M on commissions fees.
• We launched virtual Bulgarian IBAN numbers for our Bulgarian clients.

In the autumn of 2019, we proudly announced that we are launching the functionality for virtual Bulgarian IBAN numbers for all Paysera accounts. As a result of this, all our clients now have a personal IBAN in BGN through which they are able to receive BGN transfers even more conveniently and without any limits. Following this development, we can say that Paysera accounts became a fully-functional digital equivalent of a standard bank account, but with 0 fees for account opening and monthly maintenance.

Throughout the whole year, we continually developed our event management platform, Paysera Tickets. It was used for the largest Bulgarian event in the summer of 2019 – a Slayer concert with more than 6,000 visitors. We managed to also help the organiser of one of the oldest beauty shows in Bulgaria - Arena of Beauty, the organisers of Digitalk, Innovation Explorer, and many more B2B events and concerts to sell tickets as easily and conveniently as possible.

Every day we work hard to develop the functionalities of our mobile banking app - Paysera Mobile Wallet. We have introduced two new languages ​​- French and Arabic, and launched functionality for savings accounts so you can now save money easily and stress-free. At the end of the year, we have also launched a feature that allows out clients to donate to various organisations and associations whose initiatives are supported by Paysera.

We can definitely say that in 2019 we continued to work hard, thanks to which we got recognised with a few different and all-important awards.

For our long-term strategy of attracting and retaining the most important resource for us - our people, and our partnerships with several Bulgarian universities for raising financial literacy among young people, we were recognised with 3-rd place in the category "HR Strategy of the year" at the Employer Branding Awards.

At the core of our online services and digital processes we have implemented not only the idea of providing services that are cheap and fast, but also the idea of minimising our ecological impact. For this mission of ours, for the third year in a row we were awarded „Green start-up“ in the awards competition „The Greenest Companies in Bulgaria“.

We still get excited while writing this! We are looking forward to a year filled with hope and positive thoughts. May we all enjoy even more improvements, new services, satisfied clients, and more moments of pride!